Average Score (503 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

503 Ratings

4.6 Average

Models
Types of Survey
Filter by
  • Keith J.11-02-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Anton M.11-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Mpho R.10-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Allen S.10-30-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    My twos VW's are serviced at Ourisman. The quality of work, prompt feedback, and courtesy have been consistently outstanding.

  • Randy L.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    The complimentary service was well done. It was thorough and detailed.

  • Juan A.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Rosario G.10-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    The advisor Anisha was professional, patient, kind and very personable. Thanks for having such great Representative of Ourisman of Rockville.

  • Martin S.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    top service!

  • Lamont F.10-27-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Eric H.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Came in for basic battery replacement. Phone rep told me 1 hour. in Person they told me 2. Took over 3 hours. Insanely overpriced. Ridiculous that a battery change needs to be done at dealership to reset the system -real shady move. Was given a loaner and the ladies that set that up were incredibly rude and condescending. Don't plan to return unless i have to.