TYPE:SalesMODEL:TiguanYEAR:2024
Average Score (493 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2024
Ali was professional and willingly listened and answered our questions. Ryan was unprofessional, didn't explain anything to us, called us back into the office twice after saying we were done, didn't give us any of the paperwork or temp registration, asked us to sign blank forms, etc. Mario was seemingly helpful over the phone, but even then, we didn't get the information and materials he promised until we had to call back yet again We are still waiting on a lot of things, including a key to the vehicle.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2024
Service and low pressure environment was great and I got the car I wanted
TYPE:ServiceMODEL:TiguanYEAR:2022
Anton was very helpful and communicated everything well
TYPE:ServiceMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2020
TYPE:SalesMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:JettaYEAR:2024
Trust in Ourisman Dealership’s VW service department, and in Antoine, my service consultant who is excellent. He is a great ambassador for Ourisman VW and for their customers!