Average Score (492 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

492 Ratings

4.6 Average

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  • Andrew F.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Norbart W.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Jennifer S.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    John was very kind and helpful.

  • Christina L.07-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Jose, service advisor always accommodating with all the services that I need. He is very friendly and professional. Highly recommend to all keep friends

  • Ronald L.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    5 star

  • Linda S.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Roland was very helpful and explained everything to me.

  • James S.07-28-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The technician comments did not agree with the multipoint inspection summary. Also, there was no explanation why the right front camber value could not be adjusted within spec. Moreover, I was told that by clearing the transmission fault code, they could not determine the cause even though I gave them the specific fault code and offered to text the full report. To be honest it was overall not a great experience.

  • Romie P.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Walter S.07-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    My car is leaking motor oil after they did the oil change. I have placed another appointment because of it.

  • Kamil O.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023